On this page you will find everything you need when you have trouble using our vehicles or registering a Hely account. View the most frequently asked questions or contact us in case of urgency.
Need help using our vehicles or registering your Hely account? Please contact us on weekdays between 08:00 and 18:00 and on weekends between 09:00 and 16:00.
chat with us
In the Hely app, contact us directly via chat using the yellow chat icon at the top right of the Hely app.
email us
For questions surrounding vehicle use, registration or other non-urgent matters, please email support@hely.com.
CALL us
For urgent and pressing matters, please call us at 085-0012126.
need any help?
contact customer support
FAQ
Want to familiarize yourself with how our vehicles work? Or how to make a reservation? Check out our FAQ where we describe in detail how Hely works and where we give tips for using a Hely vehicle.
