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Promotional terms and conditions Hely

Current Promotions

PROMOTIONAL TERMS WELCOME DISCOUNT HELY FLOW

Mobility Solutions and Services B.V. (hereinafter to be referred to as: “Hely; “We”; “Us” or “Our”) want to give new customers (hereinafter to be referred to as “Users”) a warm welcome by offering them 50% discount of the first month of their Hely FLOW package (hereinafter to be referred to as “The Promotion”). This Promotion is valid from September 15th 2020 till March 15th 2021. The following terms apply to this Promotion:  

  1. By participating to this Promotion you accept that these Promotional Terms and the General Terms and Conditions of Hely apply. The General Terms and Conditions can be consulted on www.hely.com (“Website”).

  2. The Promotion is valid from September 15th 2020 till March 15th 2021. 

  3. Participating in this Promotion is done by starting a Hely FLOW package.

  4. For a valid registration, the User needs to:

    1. Comply with the terms for registration as is defined in Hely’s General Terms and Conditions;

    2. Have a complete and approved account at Hely: linked and approved drivers license or successful iDIN verification, linked bank account.

  5. By participating in this Promotion, the User receives a 50% discount on the package fee of the first month of their Hely FLOW package.

  6. Each User can only participate once in this Promotion.

  7. When a User cancels their Hely FLOW package for any reason or changes it to a Hely GO package, and reactivated their Hely FLOW package later on, the User cannot use this Promotion again.

  8. The Promotion is part of the Agreement that you enter into with Hely. Registration for the Promotion therefore means that you as a User are bound to the Hely package

  9. The package period of the Hely FLOW package has a minimum of 1 month, after which the package will automatically be extended by one month at the time. When cancelling the package the User needs to take the term of notice in account that applies at Hely, as is defined in the General Terms and Conditions.

  10. The Hely FLOW package is bound to a fixed sum per month. The package Fee will be collected every month by direct debit. If the User participates in this Promotion, this amount will automatically be deducted from the invoice.

  11. In the event of abuse, fraud, providing incorrect/incomplete information or by not complying with these Promotional Terms, Hely reserves the right to exclude you from this Promotion. Hely is entitled to reclaim the benefits User already received and to claim additionally the costs made by Hely to reclaim those benefits. 

  12. Hely is not liable for any incorrect information provided with regard to the Promotion via its Website, social media channels, printed matter and/or otherwise.

  13. Hely reserves the right, without prior notice and at its discretion, to change the Promotional Terms in the interim and/or to terminate or suspend the Promotion. This includes the exclution of selected Hely Hubs from the Promotion.

PROMOTIONAL TERMS HELY FLOW WITH DISCOUNT FOR CURRENT USERS

Mobility Solutions and Services B.V. (hereinafter to be referred to as: “Hely; “We”; “Us” or “Our”) offers current customers ("Users") the possibility to be able to use the same discount on the first month of their Hely FLOW package as new Hely users. The following conditions apply to this promotion:

  1. By participation to this Promotion you accept that these Promotional Terms and the General Terms and Conditions of Hely apply. The General Terms and Conditions can be consulted via www.hely.com (“Website”). 

  2. Participation to this Promotion is done by starting a Hely FLOW package within the Promotional period of September 15th 2020 till December 31st 2020.

  3. For a valid registration to this Promotion the User needs to have created a Hely account before September 15th 2020.  

  4. Users that have cancelled their subscription before September 15th 2020 can also participate in this Promotion if they reactivate their account and start their Hely FLOW package within the Promotional Period.

  5. When a User participates in the Promotion within the Promotional period, they receive a 50% discount on the subscription fee of the first month of their Hely FLOW package.

  6. With the participation to this Promotion the Promotional Terms ‘Welcome discount Hely FLOW’ also apply.

  7. Each user can only use this Promotion once. 

  8. In the event of abuse, fraud, providing incorrect/incomplete information or by not complying with these Promotional Terms, Hely reserves the right to exclude you from this Promotion. Hely is entitled to reclaim the benefits User already received and to claim additionally the costs made by Hely to reclaim those benefits. 

  9. Hely is not liable for any incorrect information provided with regard to the Promotion via its Website, social media channels, printed matter and/or otherwise.

  10. Hely reserves the right, without prior notice and at its discretion, to change the Promotional Terms in the interim and/or to terminate or suspend the Promotion. This includes the exclution of selected Hely Hubs from the Promotion.

PROMOTIONAL TERMS '€10 DISCOUNT ON YOUR INVOICE'.

Mobility Solutions and Services B.V. (hereinafter to be referred to as: “Hely; “We”; “Us” or “Our”) want celebrate the transition of HUUB-spots to Hely Hubs by giving new customers (hereinafter to be referred to as “Users”) the possibility to receive €10,- discount on their first invoice. This Promotion is subject to these conditions ("Promotional Terms") as well as the General Terms and Conditions of Hely. We therefore advise you to read through both conditions carefully.

By registering for the Promotion you accept that these Terms and Conditions and the General Terms and Conditions of Hely apply. The General Terms and Conditions can be consulted via www.hely.com  ("Website").

  1. Participation in the Action by the User takes place by starting a ride with a Hely vehicle at Hely Hub Gorter, Harvest, MB275, OurDomain, Schoonschip and Rivium, within the action period of that Hub.

  2. The duration of the Action is indicated for each Hely Hub :Gorter 1-12-2020 until 14-12-2020, Harvest 3-12-2020 until 16-12-2020, MB275 8-12-2020 until 21-12-2020, OurDomain 10-12-2020 until 23-12-2020, Schoonschip 15-12-2020 until 28-12-2020, Rivium 17-12-2020 until 30-12-2020

  3. For a valid registration, the User needs to:

    1. Comply with the terms for registration as is defined in Hely’s General Terms and Conditions;

    2. Have a complete and approved account at Hely: linked and approved drivers license or successful iDIN verification, linked bank account or credit card.

  4. The Action is valid if the User makes his first ride at the Hely Hub within the Action Period.

  5. The €10,- discount is automatically deducted from the total amount of the December invoice.

  6. Each User can only use the Promotion once.

  7. In no circumstances will the €10,- promotional discount end in a surplus on the invoice of the User, which will result in a financial restitution from Hely.

  8. In the event of abuse, fraud, providing incorrect/incomplete information or by not complying with these Promotional Terms, Hely reserves the right to exclude you from this Promotion. Hely is entitled to reclaim the benefits User already received and to claim additionally the costs made by Hely to reclaim those benefits.

  9. Hely is not liable for any incorrect information provided with regard to the Promotion via its Website, social media channels, printed matter and/or otherwise.  

  10. Hely reserves the right, without prior notice and at its discretion, to change the Promotional Terms in the interim and/or to terminate or suspend the Promotion.

PROMOTIONAL TERMS WAYS2GO

Mobility Solutions and Services B.V. (hereinafter referred to as "Hely", "we", "us" or "our") is participating in the Ways2Go campaign to make residents and employees of The Hague familiar with sustainable shared mobility in an accessible way. That’s why new users (hereinafter referred to as “Users”) who sign up for the promotion on the website of Ways2Go receive the first hour with the Hely shared car for free. The promotional offer (“Promotion”) is valid from November 17th till February 28th. This promotion is subject to these terms and conditions ("Promotion Terms and Conditions") as well as the General Terms and Conditions of Hely. We therefore advise you to read both conditions carefully.

  1. By participating in this Promotion you accept t that these Campaign Terms and Conditions and the General Terms and Conditions of Hely apply. The General Terms and Conditions can be consulted on www.hely.com ("Website").

  2. Participation in the Promotion is done by signing up on the promotional webpage of Ways2Go (www.ways2go.nl) and giving consent to the organisation of Ways2Go to share your data with Hely.

  3. The Promotion is valid from November 17th 2020 till February 28th 2020. 

  4. For a valid registration, the User needs to:

    1. Comply with the terms for registration as is defined in Hely’s General Terms and Conditions;

    2. Have a complete and approved account at Hely: linked and approved drivers license or successful iDIN verification, linked bank account.

  5. Excluded from the Promotion are Users who already have a Hely account. 

  6. By participating in this Promotion you receive the first hour with the City Car for free, with the worth of €8,50. This will be deducted as a discount of your monthly invoice.

  7. The discount will be granted when the User has activated his Hely account and entered his payment information. The User will be able to use the discount when he also entered his drivers license or has verified his information with iDIN. 

  8. Every User can only use the Promotion once. 

  9. In no circumstances will the €8,50 promotional discount end in a surplus on the invoice of the User, which will result in a financial restitution from Hely.

  10. In the event of abuse, fraud, providing incorrect/incomplete information or by not complying with these Promotional Terms, Hely reserves the right to exclude you from this Promotion. Hely is entitled to reclaim the benefits User already received and to claim additionally the costs made by Hely to reclaim those benefits.

  11. Hely is not liable for any incorrect information provided with regard to the Promotion via its Website, social media channels, printed matter and/or otherwise, as well as any incorrect information with regard to the Promotion provided by Ways2Go.

  12. Hely reserves the right, without prior notice and at its discretion, to change the Promotional Terms in the interim and/or to terminate or suspend the Promotion. This includes the exclusion of selected Hely Hubs from the Promotion.

PROMOTIONAL TERMS EARN FREE RIDES

Mobility Solutions and Services B.V. (hereinafter to be referred to as: “Hely; “We”; “Us” or “Our”) offers current customers ("Users") the possibility to earn discount on their next Hely invoice by inviting their friends/neighbours (“New Users”) to use Hely. The User receives a discount of €10,- on their next invoice for every New User who completes their Hely account. The New User who completes their Hely account will also receive a €10,- discount on their next Hely invoice. The promotional offer (“Promotion”)  is valid from August 1st 2019 till February 1st 2021. This Promotion is subject to these conditions ("Promotional Terms") as well as the General Terms and Conditions of Hely. We therefore advise you to read through both conditions carefully.

By registering for the Promotion you accept that these Terms and Conditions and the General Terms and Conditions of Hely apply. The General Terms and Conditions can be consulted via www.hely.com  ("Website").

  1. Participation in the Promotion by the User takes place through sharing the promotional link through the Hely app. 

  2. For a registration for the Promotion to be valid, as a New User you:

    1. are at least 18 years old;

    2. have a (demonstrable) residential address in the Netherlands;

    3. have a valid Dutch, European, Canadian, Australian or North American driving license, or in case not in possession of a drivers license, see D;

    4. have a (demonstrable) current account at a bank from the Netherlands and accept direct debit from Hely;

    5. Have a complete and approved Hely account: linked drivers license and / or linked Dutch bank account, approved account by MyWheels. 

  3. For a registration for the Promotion to be valid, as a User you:

    1. Have to comply with the terms for registration as is defined in Hely’s General Terms and Conditions;

    2. Have a complete and approved Hely account: linked drivers license and / or linked bank account, approved account by MyWheels;

    3. And the New User has a complete and approved Hely account.

  4. Ruled out for participation to the Promotion are Admins and Members of a Business package (group account).

  5. The Promotion is part of the Agreement that you enter into with Hely. Registration for the Promotion therefore means that you as a User are bound to the Hely package. The package period is at least one (1) month, after which the package will automatically be extended by one (1) month at the time. Packages of Hely are bound to a fixed monthly amount. Besides that, you pay a rate per minute for the time you actually used the Vehicle, of which the amount depends of the Vehicle type. The Fee for a package and the usage costs will be collected each month in advance by direct debit.

  6. The package may be terminated in writing, by regular or electronic mail, taking into account the notice period. If notice of termination is given within the first month of the package, the package will be terminated at the end of the first month. If the notice of termination is given after the first month of the package, the notice period will be one (1) month. 

  7. The Promotion is valid for all New Hely Users who have legitimately registered from the date of August 1st 2019 and before the date of February 1st 2020 through the promotional link of the User. 

  8. Every New User can only use the Promotion once. 

  9. Every User can use the Promotion multiple times.

  10. The earned discount of the Promotion is valid for two months, starting at the date that the New User has signed up for Hely. After this period the promotional discount will expire and both the New User as the User cannot appeal to the promotional €10,- discount. 

  11. When the User or New User doesn’t use the promotional €10,- discount completely within the first month after rightful registration, the remaining amount will be transferred to the second month as discount on the invoice. 

  12. In no circumstances will the €10,- promotional discount end in a surplus on the invoice of the User or New user, which will result in a financial restitution from Hely. 

  13. In the event of abuse, fraud, providing incorrect/incomplete information or by not complying with these Promotional Terms, Hely reserves the right to exclude you from this Promotion. Hely is entitled to reclaim the benefits User already received and to claim additionally the costs made by Hely to reclaim those benefits. 

  14. Hely is not liable for any incorrect information provided with regard to the Promotion via its Website, social media channels, printed matter and/or otherwise.

  15. Hely reserves the right, without prior notice and at its discretion, to change the Promotional Terms in the interim and/or to terminate or suspend the Promotion. This includes the exclution of selected Hely Hubs from the Promotion.

Promotional Terms closed Promotions Hely

Closed promotions

PROMOTIONAL TERMS FREE TRIAL PERIOD - CLOSED

To celebrate that Mobility Solutions and Services B.V. (hereinafter to be referred to as: “Hely; “We”; “Us” or “Our”) went live this year at different locations, Hely offers new customers ("Users") the possibility to subscribe for a Subscription at Hely, for which the minimum term of a Subscription, which is one month, no subscription costs are charged. As User, till the end of the first month, you will only pay for the usual hourly rate of the Vehicles used. These costs are charged at the end of each month. This promotional offer ("Promotion") is subject to these conditions ("Promotional Terms") as well as the General Terms and Conditions of Hely. We therefore advise you to read through both conditions carefully.

  1. By registering for the Promotion you accept that these Terms and Conditions and the General Terms and Conditions of Hely apply. The General Terms and Conditions can be consulted via www.hely.com  ("Website").

  2. Participation in the Promotion takes place through a successful registration via the Website and/or Hely's channels on social media.

  3. For a registration for the Promotion to be valid, as a User you: 

    1. are at least 18 years old; 

    2. have a (demonstrable) residential address in the Netherlands; 

    3. have a valid Dutch, European, Canadian, Australian or North American driving license, or in case the User is not in posession of a drivers license, see D; 

    4. have a (demonstrable) current account at a bank from the Netherlands.

  4. Ruled out for participation to the Promotion are Admins and Members of a Hely For Business Account (group account).

  5. The Promotion is part of the Agreement that you enter into with Hely. Registration for the Promotion therefore means that you as a User are bound to the Hely Subscription. The Subscription period is at least one month, after which the Subscription will automatically be extended by one month at the time. Subscriptions of Hely are bound to a fixed monthly amount. The Fee for a Subscription will be collected each month in advance by direct debit. The Subscription may be terminated in writing, by regular or electronic mail, taking into account the notice period. If notice of termination is given within the first month of the Subscription, the Subscription will be terminated at the end of the first month. If the notice of termination is given after the first month of the Subscription, the notice period will be one month. 

  6. The Promotion is valid for all new Hely Users who have legitimately registered before the date of March 1st 2019 and before the data of July 1st 2020.

  7. Each User can only use the Promotion once.

  8. In the event of abuse, fraud, providing incorrect/incomplete information or by not complying with these Promotional Terms, Hely reserves the right to exclude you from this Promotion. Hely is entitled to reclaim the benefits User already received and to claim additionally the costs made by Hely to reclaim those benefits. 

  9. Hely is not liable for any incorrect information provided with regard to the Promotion via its Website, social media channels, printed matter and/or otherwise.

  10. Hely reserves the right, without prior notice and at its discretion, to change the Promotional Terms in the interim and/or to terminate or suspend the Promotion.

PROMOTIONAL TERMS: WIN A WEEKEND GETAWAY - CLOSED

This Summer Mobility Solutions and Services B.V. (hereinafter to be referred to as: “Hely; “We”; “Us” or “Our”) wants to offer current and new customers (“Users”) the chance to win a weekend getaway ("Promotion"). The user can make chance to win by starting a ride with one of the Hely vehicles between July 18th 2020 and August 30th 2020. The following terms apply to this Promotion. 

PROMOTIONAL TERMS #HULPISONDERWEG - CLOSED

Mobility Solutions and Services B.V. (hereinafter to be referred to as: “Hely; “We”; “Us” or “Our”) wants to support everyone with a vital occupation during the COVID-19 outbreak. That’s why current and new customers (“Users”) with a vital occupation can sign up till July 1st 2020 for €25 driving credit (“Promotion”). The following terms apply for this Promotion:

PROMOTIONAL TERMS SPRING BREAK SPECIAL - CLOSED

Mobility Solutions and Services B.V. (hereinafter to be referred to as: “Hely; “We”; “Us” or “Our”) offers new and current customers ("Users") a special Spring Break ("Promotion"). The User can rent an e-bike at Hely for maximum €1 per calender day from February 17th 2020 till February 29th 2020. For this Promotion, the following terms apply: 

Promotional Terms Christmas Promotion 2019 - CLOSED

Mobility Solutions and Services B.V. (hereinafter to be referred to as: “Hely; “We”; “Us” or “Our”) offers new and current customers ("Users") a special Christmas Promotion ("Promotion"). The User can rent an e-bike at Hely for maximum €1 per calender day from December 19th till December 31st 2019. For this Promotion, the following terms apply:

Promotional Terms Welcome in Delft and Amsterdam - CLOSED

To celebrate that Hely is going live at the locations Delft and Amsterdam Noord, Hely offers new customers (“Users”) the possibility to subscribe for a Subscription at Hely, for which the first three (3) months no subscription costs are charged. As User, during the first three months, you will only pay for the usual hourly rate of the Vehicles used. These costs are charged at the end of each month. In addition, Hely gives you a one-off 50 Euro discount on the first invoice you receive from Hely. This promotional offer (“Promotion”)  is subject to these conditions (“Promotional Terms”) as well as the General Terms and Conditions of Hely. We therefore advise you to read through both conditions carefully.

  1. By registering for the Promotion you accept that these Terms and Conditions and the General Terms and Conditions of Hely apply. The General Terms and Conditions can be consulted via www.hely.com (“Website”)

  2. Participation in the Promotion takes place through a successful registration via the Website and/or Hely’s channels on social media.

  3. For a registration for the Promotion to be valid, as a User you: 

    1. are at least 18 years old;

    2. have a (demonstrable) residential address in the Netherlands;

    3. have a valid Dutch driving license;

    4. and have a (demonstrable) current account at a bank from the Netherlands.

  4. The Promotion is part of the Agreement that you enter into with Hely. Registration for the Promotion therefore means that you as a User are bound to the Hely Subscription. The Subscription is initially entered into for three (3) months and is then automatically renewed for a period of one (1) month. The Subscription may be terminated in writing, with effect from the end of the following period.

  5. The discount on the first invoice amounts to EUR 50. If the first invoice you receive is less than EUR 50, the discount will only cover the amount of the relevant invoice.

  6. The Promotion is valid for all new Hely Users who have legitimately registered before the date of 1 February 2019.

  7. Each User can only use the Promotion once.

  8. In the event of abuse, fraud, providing incorrect/incomplete information or by not complying with these Promotional Terms, Hely reserves the right to exclude you from this Promotion. Hely is entitled to reclaim the benefits User already received and to claim additionally the costs made by Hely to reclaim those benefits.

  9. Hely is not liable for any incorrect information provided with regard to the Promotion via its Website, social media channels, printed matter and/or otherwise.

  10. Hely reserves the right, without prior notice and at its discretion, to change the Promotional Terms in the interim and/or to terminate or suspend the Promotion.

Effective date: March 15th 2019

NOW 1 MONTH 50% DISCOUNT ON HELY FLOW!

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