HUUB and Hely will merge together under the name Hely. Together, we can bring you from A to B even better, easier and more fun. The upcoming period all HUUB-spots will be put into a new Hely jacket. When your HUUB-spot has become a Hely Hub, you can only use the vehicles through the Hely app. Read below what this means for you as a HUUB-user, and how you can still get on the road with all vehicles.
HUUB-spot Station Amsterdam Zuid - per July 7th will be: Hely Hub Station Zuid
HUUB spot The Conducteur has become a members only Hely Hub from 30 July 2020
HUUB spot Heijmans has become a members only Hely Hub from 30 July 2020
HUUB spot NWZ has become a members only Hely Hub from 24 August 2020
When your HUUB-spot is named on the list above, you can only use these vehicles with the Hely app.
Your HUUB account won't be transferred into a Hely account automatically. You need to sign up for Hely seperately on www.hely.com or in the Hely app.
New Hely users receive a 50% discount on Hely Flow in the first month. More information about Hely's prices can be found at www.hely.com.
Download the Hely app.
Sign up for Hely via the website or in the Hely app.
We'll send you a link to activate your account. Subsequently you can fill in the rest of your data in the Hely app.
You can use the Hely vehicles in the same way you're used to at HUUB. You only need the Hely app to open, close and reserve all vehicles. And what also will stay the same:
You pick your vehicle up at the hub and you also always place it back there
Fuel is always included and you never pay extra for kilometers
You only need one account to use all vehicles from the hub
Click here for our instruction video's with detailed instructions on how to use the Hely vehicles and the Hely app.
I have a €0 subscription at HUUB, do I need to pay a subscription fee at Hely?
No, if you have a free subscription at HUUB you do not have to pay any subscription fee if you choose Hely Go. Do you choose Hely Flow? Then you will receive a 50% discount on your subscription costs for the first month.
Will the prices for usage of the vehicles change?
Yes, the price per hour and the maximum daily rate will change. The rates of all Hely vehicles can be found at www.hely.com.
Will my HUUB account be automatically deleted?
Eventually all HUUB-accounts will be deleted, taking into account the HUUB privacy statement. To read HUUB's privacy statement, click here. Got questions about this matter? Please contact HUUB customer support via HUUB@next-mobility.nl.SIGN UP